Shipping policy

Last updated: March 28, 2024

We are committed to providing our customers with a seamless and pleasant shopping experience, including the shipping of their orders. This shipping policy informs you about our shipping and delivery practices.

Order processing

All orders are generally processed within 4 working days of receipt of payment. Orders placed on holidays or weekends will be processed on the next business day.

Shipping costs

Shipping costs are calculated according to the weight, size and destination of the order. Shipping costs will be indicated during the order process and may vary depending on the shipping service selected by the customer.

Shipping options

We offer several shipping options to suit your needs. You can select your preferred shipping method during the checkout process.

Delivery times

Delivery times are beyond our control and vary depending on the shipping method chosen and the destination of the order. Delivery time estimates will be provided during the order process and are based on standard carrier delivery times.

Shipment tracking

Once your order has been shipped, you will receive a shipment confirmation e-mail containing a tracking number. You can use this tracking number to follow your order in real time.

International deliveries

We offer international delivery to certain countries. Please note that delivery times for international orders may vary depending on the destination and local customs procedures.

Delivery problems

If you have a problem with your delivery, please contact us as soon as possible. We will do our best to resolve any problems with your order.

Change of delivery address

Once an order has been placed, it is impossible to change the address and we will not be able to resend your order.

Contact us

If you have any questions about our shipping policy, please contact us .